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Privacy Policy

Privacy Policy

Purpose

PT Puncakbaru Jayatama (Puncakbaru) is committed to respecting your privacy and protecting your personal information. Puncakbaru will comply with all applicable privacy laws, including the Indonesian Personal Data Protection Law and relevant regulations, in managing your personal information. This Privacy Policy outlines how Puncakbaru collects, stores, uses, and discloses your personal information.

By providing your personal information to us, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other applicable agreements, including the Terms of Use of the Puncakbaru website.

Employment Information Exempt from Privacy Law

This Privacy Policy does not apply to the handling of employee records of current or former employees, as such records are exempt from the scope of certain privacy laws.

When you apply for a position with Puncakbaru, certain information may be collected, including your name, contact details, work history, and relevant background checks, from recruitment agencies, previous employers, or other sources, to assist in deciding whether to extend an offer of employment or contract engagement.

What Personal Information Is Collected?

Personal information refers to information or opinions that can identify an individual. This may include, but is not limited to, your name, age, gender, postcode, and contact details. Puncakbaru may collect the following types of personal information:

  • Name
  • Mailing or street address
  • Email address
  • Telephone number and other contact details
  • Bank account details
  • Device ID, device type, geolocation information, computer and connection data, page view statistics, traffic data, IP address, and standard web log information
  • Details of your inquiries, including any additional information necessary to respond
  • Any other information you provide directly or indirectly through your use of the Puncakbaru website
  • Information provided through communication by email, phone, or other means
  • Any other personal information necessary for facilitating dealings with Puncakbaru

What About Sensitive Information?

Sensitive information refers to data about a person’s racial or ethnic origin, political opinions, religious beliefs, trade-union membership, health or medical conditions, genetic or biometric information, sexual orientation, or criminal convictions. Puncakbaru will not collect, use, or disclose sensitive information unless it is necessary to provide a service to you, and we have your consent or are legally required to do so.

How Is Personal Information Collected?

Where possible, Puncakbaru will collect personal information directly from you rather than from other sources, unless it is unreasonable or impractical to do so. You have the option to interact with Puncakbaru anonymously or under a pseudonym if you prefer. For example, if you contact Puncakbaru with a general inquiry by phone, we will not request your full name unless needed to respond.

Emails sent to and from Puncakbaru employees may contain personal information. This information may be used for business purposes, including investigations into incidents or security breaches. While Puncakbaru does not routinely monitor all personal emails, it may do so when necessary for legal or security-related reasons.

How Is Your Personal Information Used?

Puncakbaru may collect, store, use, and disclose your personal information for the following purposes:

  • To communicate with you, respond to inquiries, and provide relevant information
  • To provide your information to third parties who assist Puncakbaru in delivering services you have requested
  • To carry out administration, marketing, and business operations
  • To handle and respond to complaints or inquiries from you
  • To comply with legal or regulatory obligations
  • To allow access to and use of the Puncakbaru website
  • To improve, protect, and optimize the website and user experience, including analytics, research, and marketing
  • To send you updates, security alerts, service-related messages, and technical notices
  • To consider your job application, if applicable

Disclosure of Personal Information

Your personal information may be disclosed for the purposes outlined above to the following parties:

  • Puncakbaru employees and related entities
  • Third-party service providers (e.g., website operations, business services)
  • Professional advisers, contractors, and agents
  • Payment system operators
  • Current or potential business partners
  • Entities to which Puncakbaru’s assets or businesses may be transferred
  • Third parties authorized by you to receive your personal information
  • Government agencies, regulatory bodies, law enforcement, or as required by law

Puncakbaru may also disclose personal information in the following cases:

  • When you have consented to the disclosure
  • When necessary to prevent harm to life or health
  • As required or authorized by Indonesian law or a court order

As a global entity, Puncakbaru may share your personal information with entities within the Puncakbaru Group, ensuring that confidentiality is maintained and the information is used solely for the stated purposes.

Accessing and Correcting Personal Information

You have the right to request access to your personal information collected by Puncakbaru and request corrections if needed. You can contact Puncakbaru’s Privacy Officer to request access or correction, and you should receive a response within 30 days. If access or correction is denied, Puncakbaru will provide you with written reasons for the refusal.

Unsubscribing from Email Subscriptions

Puncakbaru may occasionally send news or announcements via email. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email we send.

Security of Your Personal Information

Puncakbaru takes reasonable steps to ensure that your personal information is securely stored and accessible only to authorized personnel. Once your personal information is no longer required, we will take appropriate measures to destroy or de-identify it.

How We Use Cookies

A cookie is a small text file placed on your device when interacting with the website. Cookies help Puncakbaru recognize and remember your browser ID and gather data about how you use the website. The information collected through cookies may be linked to personal information and is handled in accordance with this Privacy Policy.

Notifiable Data Breaches

In the event of unauthorized access, disclosure, or loss of your personal information that could result in serious harm, Puncakbaru will investigate and notify you, along with the relevant regulatory authorities, in accordance with applicable privacy laws.

Making a Complaint About Privacy Breaches

If you believe your privacy has been breached by Puncakbaru, or if you wish to file a complaint regarding the handling of your personal information, you can contact Puncakbaru’s Privacy Officer using the contact details below. Please provide your name, email address, and description of the complaint. Puncakbaru will acknowledge receipt of your complaint and respond within a reasonable period (usually within 30 days). If you’re not satisfied with the response, we will inform you of further actions you can take.

How to Contact Us

For more information about this Privacy Policy or related practices, or to access or correct your personal information or file a complaint, please email info.ptpj@ptpj.co.id

Privacy Officer
PT Puncakbaru Jayatama
Jl. Pluit Utara Raya No. 55-57, 2nd Flr. Kel. Pluit, Kec. Penjaringan Jakarta Utara, 14450 Jakarta, Indonesia

Review

Puncakbaru may amend this Privacy Policy from time to time, and any changes will be posted on this page.